Feature 4
Tenant background verification workflow
An optional workflow with consent, clear roles and a complete audit trail.
Verification is optional. A platform administrator turns it on or off for the whole platform. When it is off, contracts can proceed without it; when it is on, it must be completed before a contract can be concluded.
The workflow
Property Owner requests
The property owner picks a verification company, or leaves it open so every approved company can see an anonymised offer.
Tenant consents
The tenant is asked for consent and can refuse. Work starts only after consent.
Company accepts
A company clicks Accept Offer; the request is assigned to it and leaves the open queue.
Findings and result
The company can ask for more information, upload findings securely and complete or reject the request with notes.
Statuses: draft, requested, open, assigned, in progress, additional information requested, completed, rejected, expired and cancelled.
Privacy
- Companies see only open offers and requests assigned to them.
- Property Owners see only verification records for their own applicants.
- Tenants see only their own records.
- Reports are stored in protected storage and are never public.
- Every step is written to the audit log.
Read the Privacy Policy or see how companies join.
Questions about verification?
Contact us to learn how it can be enabled for your platform.